Data Protection & Privacy

Mama Bhaji's Privacy Policy —
Your data is our responsibility

Mama Bhaji believes your personal information belongs to you. In this policy, we clearly set out — what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
SSL protection

256-bit Encryption

Data Privacy

No selling

Cookie controls

Transparent Usage

Data Storage

Secure Servers

Your rights

Deletion Options

Child Protection

18+ Verified

1Introduction — Why This Policy?

Your trust in Mama Bhaji is our most valuable asset. When you use the Mama Bhaji platform, some information is naturally shared with us. In this Privacy Policy, we explain in plain, straightforward language — how we use that information and how we keep it secure.

This policy applies to Mama Bhaji's website, mobile app, and all services. By using the platform, you agree to this policy.

In Simple Terms

Mama Bhaji never sells your data, shares it with third parties for advertising purposes, or discloses it anywhere without your permission.


2What information do we collect?

The following types of information may be collected when you register and use Mama Bhaji's services:

Types of Information Example When it is collected
Identity-Related Full name, date of birth, national ID number For registration and KYC verification
Contact Information Mobile number, email address At the time of account creation
Financial information Payment methods, transaction history During Deposits & Withdrawals
Device Information IP address, browser, operating system Automatically at each session
Gaming Activities Betting history, game logs, session duration Automatically during gameplay
Communication Logs Support chat, email messages Support Contact Hours
What we do not collect

Mama Bhaji never collects your bank PIN, credit card CVV, or payment account passwords. Please never share this information with us.


3Why is this information collected?

Mama Bhaji uses your information only for specific, legitimate purposes:

  • Account management: For registration, login, identity verification, and account security.
  • Payment Processing: To ensure deposits and withdrawals are processed securely.
  • Customer Support: For resolving issues and providing support.
  • Security Assurance: For detecting fraud and identifying suspicious activity.
  • Legal obligations: To meet the requirements of licensing authorities.
  • Service Improvement: For analytics to improve your platform experience.
  • Personalized Experience: To show you games and offers tailored to your preferences.

4Is my information shared with anyone?

Mama Bhaji never sells your personal information. However, in certain limited and specific circumstances, data may be shared:

  • Payment Providers: Only the minimum information necessary to process your transaction.
  • Security Software: Third-party fraud detection services.
  • Legal authorities: When required by law or by court order.
  • Audit firm: For license renewal and compliance verification.
What We Never Do

Mama Bhaji never sells your data to advertisers, adds it to marketing databases, or shares it with any unnecessary third parties without your consent.


5How is your information kept secure?

Mama Bhaji uses the highest industry-standard technology to protect your data. The core pillars of our security framework are:

SSL/TLS encryption

All transactions and data are protected with 256-bit SSL encryption.

Secure Servers

Data is stored on secured cloud servers.

Two-Factor Authentication

An additional layer of security at login.

24/7 Monitoring

Real-time monitoring for suspicious activity.

Please keep in mind — no one can guarantee 100% security on the internet. Keep your account password strong and never share it with anyone.


6Cookie policy

Mama Bhaji's website and app use cookies and similar technologies. Cookies are small files stored in your browser that help improve the quality of our services.

  • Essential cookies: To maintain your login session and ensure security. These cannot be disabled.
  • Analytical Cookies: To understand which pages are used most. These can be turned off.
  • Preference Cookies: To remember your language and settings preferences.
How to disable cookies

You can disable cookies at any time through your browser settings. Please note that some features may not function properly if cookies are turned off.


7How Long Is Your Data Retained?

Mama Bhaji does not retain your data beyond what is necessary. Retention periods vary depending on the type of information:

  • Active account data — retained for as long as your account remains active.
  • Financial transaction records — typically 5 years for legal compliance.
  • After account closure — typically up to 2 years for dispute resolution purposes.
  • Support chat logs — 1 year.

If you request account closure, Mama Bhaji will delete your data as promptly as possible. However, certain information may be retained for a limited period to meet legal obligations.


8Your rights

As a Mama Bhaji member, you have several important rights over your data:

Right to Access

You can request to see what information Mama Bhaji holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your information under certain circumstances.

Right to Restrict Processing

You may object to the use of your information for specific purposes.

Right to Portability

You can request a copy of your data in a standard, portable format.

To exercise any of these rights, please contact Mama Bhaji's support team. We typically respond within 30 business days.


9Protection of minors

Mama Bhaji strictly enforces an 18+ policy. We do not knowingly collect information from minors. If we become aware that a minor is using an account, that account will be immediately closed and all associated data will be deleted.

A note for parents

If your child has accidentally created an account on Mama Bhaji, please contact our support team immediately. We will take prompt action.


10Policy Updates

Mama Bhaji may update this Privacy Policy at any time. You will be notified of any significant changes via app notification or email. Continued use of the platform after changes are made constitutes your acceptance of the updated policy.

Last Updated

This Privacy Policy was last updated in January 2026.


11Get in Touch

If you have any questions or concerns about this Privacy Policy, please reach out to Mama Bhaji's support team. Our 24/7 support is ready to assist you.

Live Chat
Instant Support
Response Time
Average 3 minutes

About Privacy FAQs

Mama Bhaji retains transaction history, but complete payment account numbers or passwords are never stored. All payment processing is handled through certified third-party providers who maintain their own security standards.

Mama Bhaji typically completes data deletion requests within 30 business days. However, certain data may need to be retained for a limited period due to legal obligations. To submit a request, please contact us via the support chat.

No. The Mama Bhaji app only requests permission for internet access and sending notifications. The app does not access your contacts, camera, messages, photos, or any other personal data.

Mama Bhaji runs on internationally certified cloud infrastructure. Our servers are hosted in data centers that hold the highest industry-standard security certifications and are monitored around the clock.
Your data is safe

Safely on Mama Bhaji Play games

Protecting your privacy is our first responsibility. Join Mama Bhaji with confidence and enjoy the best gaming experience.

SSL secured

256-bit Encryption

Your Data Is Never Sold

Never

24/7 Protection

Continuous Monitoring

Licensed

Regular Audits

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